Client Support Representative – Systems

Employment Information

  • Post ID: 513644989
  • Open Date: March 7, 2023
  • Close Date: May 17, 2023
  • Organization: Amber's Solutions & Holdings Inc.
  • Sector: Sales & Customer Service
  • Business Location:3770 WESTWINDS DRIVE NORTHEAST , Calgary, Alberta T3J 5H3
  • Views 2
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Job Vacancies: 1
  • Compensation: $28.85 per hour 35 to 40 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: College certificate or diploma under 1 year

Job Description

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks

Personal suitability

  • Accurate
  • Client focus
  • Team player
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