Employment Information
- Post ID: 836874940
- Open Date: March 7, 2023
- Close Date: May 26, 2023
- Organization: SIARAA Technologies Inc.
- Sector: Sales & Customer Service
- Business Location:Calgary, Alberta, Canada
- Views 2
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 2
- Compensation: $32.70 per hour 35 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Personal suitability
- Accurate
- Client focus
- Team player
