Employment Information
- Post ID: 896008591
- Open Date: September 27, 2024
- Close Date: November 13, 2024
- Organization: Infantry Pictures Inc
- Sector: Information Technology
- Business Location:Calgary, Alberta, Canada
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 2 hours ago
- Job URL: https://newpeople.ca/jobs/alberta/calgary/896008591/user-support-technician/
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 1
- Compensation: $30.00 per hour / 35 to 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Additional information
Personal suitability
- Accurate
- Efficient interpersonal skills
- Initiative
- Team player
- Honesty