User Support Technician

Employment Information

  • Post ID: 124264293
  • Open Date: July 10, 2024
  • Close Date: September 10, 2024
  • Organization: IRONBULL CONTRACTING INC.
  • Sector: Information Technology
  • Business Location:Edmonton, Alberta, Canada
  • Views 7
0 Applications

Job Details

  • Experience: 2 years - 3 years
  • Job Vacancies: 1
  • Compensation: $31.50 to $33.50 per hour (To be negotiated) / 30 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: College certificate or diploma more than 2 years

Job Description

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software