Front Desk Agent

Employment Information

  • Post ID: 430656099
  • Open Date: March 8, 2023
  • Close Date: May 25, 2023
  • Organization: Mr. Mikes Steakhouse Casual
  • Sector: Sales & Customer Service
  • Business Location:8006 99 Ave, Peace River, Alberta T8S 1R2
  • Views 2
0 Applications

Job Details

  • Experience: Not mandatory
  • Job Vacancies: 3
  • Compensation: $16.00 per hour 30 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected] or by mail
  • Education: High school graduation certificate

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Process guests’ departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Provide customer service

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
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