Front Desk Hotel Clerk

Employment Information

  • Post ID: 107690456
  • Open Date: January 24, 2023
  • Close Date: March 22, 2023
  • Organization: Holiday Inn Express & Suites Whitecourt
  • Sector: Hospitality & Tourism
  • Business Location:4721 49th Street, Whitecourt, Alberta T7S 1N5
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0 Applications

Job Details

  • Experience: Not mandatory
  • Job Vacancies: 2
  • Compensation: $15.25 per hour
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected] or by mail
  • Education: High school graduation certificate

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests’ departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Provide customer service

Transportation/travel information

  • Public transportation is not available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Organized
  • Reliability
  • Team player

Benefits

Other benefits

  • Parking available
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