Front Desk Agent

Employment Information

  • Post ID: 227247624
  • Open Date: January 23, 2023
  • Close Date: March 26, 2023
  • Organization: Pleasant Valley Motel
  • Sector: Sales & Customer Service
  • Business Location:3030 Yellow Head Highway16, Houston, British Columbia V0J 1Z0
  • Views 2
0 Applications

Job Details

  • Experience: Not mandatory
  • Job Vacancies: 2
  • Compensation: $17.00 per hour
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: High school graduation certificate

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
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