Front Desk Clerk, Hotel

Employment Information

  • Post ID: 275072764
  • Open Date: November 23, 2021
  • Close Date: February 2, 2022
  • Organization: Northern Rockies Lodge Ltd
  • Sector: Hospitality & Tourism
  • Business Location:Muncho Lake, British Columbia, Canada
  • Views 4
0 Applications
Job Details
  • Experience: 1 year - 2 years
  • Job Vacancies: 1
  • Compensation: $18.00 to $20.00 per hour
  • Anticipated Start Date: As soon as possible
  • Apply by: email to info@nrlodge.com
  • Education: High school graduation certificate
Job Description
Job Duties and Tasks:

Take, cancel and change room reservations;
Register arriving guests and assign rooms;
Provide information on hotel facilities and services;
Process group arrivals and departures;
Process guests’ departures, calculate charges and receive payments;
Perform light housekeeping and cleaning duties;
Investigate and resolve complaints and claims;
Exchange foreign currency;
Balance cash and complete balance sheets, cash reports and related forms;
Answer telephone and relay telephone calls and messages;
Clerical duties (i.e. faxing, filing, photocopying);
Provide general information about points of interest in the area;
Follow emergency and safety procedures;
Provide customer service;
Assist clients/guests with special needs;
Maintain an inventory of vacancies, reservations and room assignments

Level of Expertise

Video editor

Business Equipment and Computer Applications

Adobe Illustrator
Adobe Photoshop
Word processing software
Spreadsheet
MS Excel
Internet
Central reservation system (CRS)
Social Media
Microsoft Publisher

Area of Specialization

Photography

Work Setting

Hotel, motel, resort

Transportation/Travel Information

Own transportation
Valid driver’s licence
Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment
Work under pressure
Attention to detail
Standing for extended periods

Work Location Information

Staff accommodation provided
Room and board provided
Remote location
Willing to relocate
Relocation costs not covered by employer

Personal Suitability

Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Dependability
Judgement
Reliability
Organized

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