Deskside Support Technician

Employment Information

  • Post ID: 363540508
  • Open Date: June 18, 2022
  • Close Date: August 26, 2022
  • Organization: LMT Trucking 2015 Ltd.
  • Sector: Telecommunications
  • Business Location:Surrey, British Columbia, Canada
  • Views 4
0 Applications
Job Details
  • Experience: 1 year - 2 years
  • Job Vacancies: 1
  • Compensation: $31.00 per hour
  • Anticipated Start Date: As soon as possible
  • Apply by: email to lmttrucking2015@gmail.com
  • Education: College certificate or diploma from 1 to 2 years
Job Description
Job Duties and Tasks:
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide business systems, network and Internet support to users in response to identified difficulties
Work Conditions and Physical Capabilities
Work under pressure

Computer and Technology Knowledge
Word processing software
Internet
Networking software
Networking hardware
Networking security
Intranet
Servers
Security software
Communication software
Programming software
Website creation and management software
SharePoint
Desktop applications

Personal Suitability
Effective interpersonal skills
Team player
en English
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