Front Desk Agent

Full-Time

Employment Information

  • Post ID: 414466831
  • Open Date: May 11, 2022
  • Close Date: July 4, 2022
  • Organization: MacKenzie Beach Resort Ltd
  • Sector: Sales & Customer Service
  • Business Location:1101 Pacific Rim Hwy, Tofino, British Columbia V0R 2Z0
  • Views 1
0 Applications
Job Details
  • Experience: 1 year - 2 years
  • Job Vacancies: 2
  • Compensation: $15.65 to $21.00 per hour
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: High school graduation certificate
Job Description
Job Duties and Tasks:
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Process guests’ departures, calculate charges and receive payments
Perform light housekeeping and cleaning duties
Investigate and resolve complaints and claims
Balance cash and complete balance sheets, cash reports and related forms
Answer telephone and relay telephone calls and messages
Clerical duties (i.e. faxing, filing, photocopying)
Provide general information about points of interest in the area
Follow emergency and safety procedures
Provide customer service
Assist clients/guests with special needs
Maintain an inventory of vacancies, reservations and room assignments
Work Setting
Hospitality industry
Hotel, motel, resort

Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Standing for extended periods

Work Location Information
Rural area
Staff accommodation available

Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Dependability
Judgement
Reliability
Organized

Other benefits
On-site housing options

Screening questions
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Are you willing to relocate for this position?
What is the highest level of study you have completed?
Do you have previous experience in this field of employment?
Do you have the above-indicated required certifications?
Do you have education in this field of employment?
Employee Benefits Package
Benefits Other benefits On-site housing options

Location of Work

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