Front Desk Clerk, Hotel

Employment Information

  • Post ID: 199083844
  • Open Date: November 23, 2021
  • Close Date: January 21, 2022
  • Organization: Hillview Motel
  • Sector: Hospitality & Tourism
  • Business Location:Vanderhoof, British Columbia, Canada
  • Views 1
0 Applications
Job Details
  • Experience: Not mandatory
  • Job Vacancies: 1
  • Compensation: $17.00 to $18.50 per hour
  • Anticipated Start Date: As soon as possible
  • Apply by: email to mdh0921@gmail.com
  • Education: High school graduation certificate
Job Description
Job Duties and Tasks:

Take, cancel and change room reservations;
Register arriving guests and assign rooms;
Provide information on hotel facilities and services;
Process group arrivals and departures;
Process guests’ departures, calculate charges and receive payments;
Perform light housekeeping and cleaning duties;
Investigate and resolve complaints and claims;
Answer telephone and relay telephone calls and messages;
Clerical duties (i.e. faxing, filing, photocopying);
Provide general information about points of interest in the area;
Follow emergency and safety procedures;
Provide customer service;
Assist clients/guests with special needs;
Maintain an inventory of vacancies, reservations and room assignments

Business Equipment and Computer Applications

Word processing software
Spreadsheet
Internet
Central reservation system (CRS)
Computerized bookkeeping system

Work Setting

Hotel, motel, resort

Security and Safety

Criminal record check

Transportation/Travel Information

Own transportation
Own vehicle
Valid driver’s licence
Public transportation is not available

Work Conditions and Physical Capabilities

Fast-paced environment
Work under pressure
Attention to detail

Work Location Information

Rural area
Relocation costs covered by employer

Personal Suitability

Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Dependability
Judgement
Reliability
Organized

Benefits

Other Benefits

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