Inbound Customer Service Representative – Contact Centre

Employment Information

  • Post ID: 269344582
  • Open Date: June 20, 2022
  • Close Date: August 11, 2022
  • Organization: Sitel Group
  • Sector: Sales & Customer Service
  • Business Location:Miramichi, New Brunswick, Canada
  • Views 3
0 Applications
Job Details
  • Experience: 1 year - 2 years
  • Job Vacancies: 1
  • Compensation: $20.00 per hour
  • Anticipated Start Date: As soon as possible
  • Education: High school graduation certificate
Job Description
Job Duties and Tasks:
Address customers’ complaints or concerns
Access and process information
Receive payments
Maintain records and statistics
Arrange for billing for services
Answer inquiries and provide information to customers
Receive and log complaints
Business Equipment and Computer Applications
MS Windows
Internet
Database software

Work Setting
Retail/wholesale establishment/distribution centre

Security and Safety
Criminal record check

Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Hand-eye co-ordination
Tight deadlines

Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Reliability
Organized
Punctuality

Workplace information
Virtual job

Health benefits
Health care plan
Dental plan
Vision care benefits

Long term benefits
Life insurance
Registered retirement savings plan (RRSP)
Other benefits
Employee Benefits Package
Benefits Health benefits Health care plan
Dental plan
Vision care benefits Long term benefits Life insurance
Registered retirement savings plan (RRSP)
Other benefits
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