Hotel Receptionist

Employment Information

  • Post ID: 169778460
  • Open Date: June 11, 2024
  • Close Date: July 26, 2024
  • Organization: St Andrews Inn & Suites
  • Sector: Hospitality & Tourism
  • Business Location:Saint Andrews, New Brunswick, Canada
  • Views 4
0 Applications

Job Details

  • Experience: 1 month - 7 months
  • Job Vacancies: 2
  • Compensation: $17.00 per hour / 40 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: High school graduation certificate

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Benefits

Financial benefits

  • Gratuities

Other benefits

  • Free parking available