Front Desk Hotel Clerk

Employment Information

  • Post ID: 392005150
  • Open Date: May 11, 2022
  • Close Date: June 30, 2022
  • Organization: CONFEDERATION PLACE HOTEL
  • Sector: Hospitality & Tourism
  • Business Location:Kingston, Ontario, Canada
  • Views 2
0 Applications
Job Details
  • Experience: Not mandatory
  • Job Vacancies: 2
  • Compensation: $17.08 per hour
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: College certificate or diploma from 1 to 2 years
Job Description
Job Duties and Tasks:
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Process guests’ departures, calculate charges and receive payments
Perform light housekeeping and cleaning duties
Investigate and resolve complaints and claims
Exchange foreign currency
Balance cash and complete balance sheets, cash reports and related forms
Answer telephone and relay telephone calls and messages
Clerical duties (i.e. faxing, filing, photocopying)
Provide general information about points of interest in the area
Follow emergency and safety procedures
Handle wake-up calls
Provide customer service
Assist clients/guests with special needs
Maintain an inventory of vacancies, reservations and room assignments
Business Equipment and Computer Applications
Word processing software
Spreadsheet
Multi-line switchboard
Internet
Database software
Central reservation system (CRS)
Computerized bookkeeping system

Work Setting
Hotel, motel, resort

Security and Safety
Bondable
Criminal record check

Transportation/Travel Information
Own transportation
Public transportation is available

Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Attention to detail
Standing for extended periods

Work Location Information
Urban area

Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Dependability
Judgement
Reliability
Organized

Screening questions
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Are you currently a student?
What is your current level of study?
What is your current field of study?
What is the highest level of study you have completed?
Do you have previous experience in this field of employment?
Are you available for shift or on-call work?
Are you available for the advertised start date?
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