Call Centre Supervisor

Employment Information

  • Post ID: 254009929
  • Open Date: November 24, 2022
  • Close Date: February 16, 2023
  • Organization: Dixie VW
  • Sector: Sales & Customer Service
  • Business Location:5500-G Dixie Road , Mississauga, Ontario L4W 4N3
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0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Job Vacancies: 1
  • Compensation: $50,000 to $70,000 annually
  • Anticipated Start Date: As soon as possible
  • Education: High school graduation certificate

Job Description

Job Duties and Tasks:

Tasks

  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Examine and verify accuracy of work and authorize routine deposits and withdrawals
  • Identify training needs and train workers in job duties and company policies
  • Requisition materials and supplies
  • Resolve work-related problems and prepare and submit progress and other reports

Supervision

  • 16-20 people
  • Working groups

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Large workload
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Reliability
  • Team player

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus

Long term benefits

  • Deferred Profit Sharing Plan (DPSP)
  • Group insurance benefits
  • Life insurance
  • Maternity and parental benefits
  • Other benefits
  • Pension plan
  • Registered Education Savings Plan (RESP)
  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available
  • Travel insurance
  • Wellness program
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