Employment Information
- Post ID: 316033917
- Open Date: September 6, 2023
- Close Date: December 1, 2023
- Organization: Brainwave-AI Ltd
- Sector: Information Technology
- Business Location:7025 Tomken Road, Mississauga, Ontario L5S 1R6
- Views 1
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 1
- Compensation: $28.85 to $30.00 per hour (to be negotiated) / 35 to 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected] or by mail
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Organized
- Team player
