User Support Technician

Employment Information

  • Post ID: 683112397
  • Open Date: October 6, 2021
  • Close Date: November 21, 2021
  • Organization: The CompDoc
  • Sector: Information Technology
  • Business Location:2266 Drew Road suite 10, Mississauga, Ontario L5S 1B1
  • Views 4
0 Applications
Job Details
  • Experience: 1 year - 2 years
  • Job Vacancies: 1
  • Compensation: $30.00 to $32.00 per hour
  • Anticipated Start Date: As soon as possible
  • Apply by: email to jobs@thecompdoc.ca
  • Education: College certificate or diploma from 1 to 2 years
Job Description
Job Duties and Tasks:

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced;
Consult user guides, technical manuals and other documents to research and implement solutions;
Provide advice and training to users in response to identified difficulties;
Collect, organize and maintain a problems and solutions log for use by other technical support analysts;
Participate in the redesign of applications and other software;
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software;
Provide business systems, network and Internet support to users in response to identified difficulties

Work Conditions and Physical Capabilities

Fast-paced environment
Work under pressure
Repetitive tasks

Personal Suitability

Effective interpersonal skills
Accurate
Team player
Client focus
Organized

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