Help Desk Analyst

Employment Information

  • Post ID: 861241418
  • Open Date: May 26, 2023
  • Close Date: August 6, 2023
  • Organization: WEB VERTICAL DOMAINS
  • Sector: Sales & Customer Service
  • Business Location:1515 BRITANNIA RD EAST, Mississauga, Ontario L4W 4K1
  • Views 1
0 Applications

Job Details

  • Experience: 7 months - 1 year
  • Job Vacancies: 1
  • Compensation: $29.00 per hour 30 to 35 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: High school graduation certificate

Job Description


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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