Employment Information
- Post ID: 552902645
- Open Date: January 26, 2023
- Close Date: April 12, 2023
- Organization: Lion Building Group
- Sector: Information Technology
- Business Location:St. Catharines, Ontario, Canada
- Views 1
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 1
- Compensation: $28.10 per hour
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma more than 2 years
Job Description
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Initiative
- Judgement
- Organized
- Team player
