Employment Information
- Post ID: 629821321
- Open Date: February 27, 2025
- Close Date: May 16, 2025
- Organization: Rulebook Inc.
- Sector: Information Technology
- Business Location:Terrebonne, Québec, Canada
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 9 hours ago
- Job URL: https://newpeople.ca/jobs/quebec/terrebonne/629821321/user-support-technician/
Job Details
- Experience: 2 years - 3 years
- Job Vacancies: 3
- Compensation: $35.00 to $42.00 per hour (To be negotiated) / 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma more than 2 years
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Jira
- Internet
- MS Office
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities