Deskside Support Technician

Employment Information

  • Post ID: 409250968
  • Open Date: January 14, 2022
  • Close Date: March 5, 2022
  • Organization: 101301249 Saskatchewan Ltd
  • Sector: Telecommunications
  • Business Location:2965 Gordon Road, Regina, Saskatchewan S4S 6H7
  • Views 4
0 Applications
Job Details
  • Experience: 1 year - 2 years
  • Job Vacancies: 1
  • Compensation: $32.25 per hour
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: College certificate or diploma from 1 to 2 years
Job Description
Job Duties and Tasks:
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide business systems, network and Internet support to users in response to identified difficulties
Computer and Technology Knowledge
MS Windows
MAC
MS Office
Desktop applications
en English
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