Employment Information
- Post ID: 472401528
- Open Date: March 10, 2025
- Close Date: April 25, 2025
- Organization: Alberta Research Center
- Sector: Information Technology
- Business Location:Aldersyde, Alberta, Canada
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 3 hours ago
- Job URL: https://newpeople.ca/jobs/alberta/aldersyde/472401528/user-support-technician/
Job Details
- Experience: 7 months - 1 year
- Job Vacancies: 1
- Compensation: $36.00 per hour / 34 to 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma more than 2 years
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Experience and specialization
Type of experience
- Call centre
Area of work experience
- Quality assurance or control
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Wellness program