Employment Information
- Post ID: 632326160
- Open Date: December 26, 2024
- Close Date: February 7, 2025
- Organization: INNTECH FUTURE
- Sector: Information Technology
- Business Location:5302 50 St unit 207, Beaumont, Alberta T4X 1E5
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 17 hours ago
- Job URL: https://newpeople.ca/jobs/alberta/beaumont-ab/632326160/user-support-technician/
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 2
- Compensation: $30.00 per hour / 35 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected], by mail
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus