User Support Technician

Employment Information

  • Post ID: 301736838
  • Open Date: June 14, 2024
  • Close Date: August 12, 2024
  • Organization: Skycruise Tech
  • Sector: Information Technology
  • Business Location:Brooks, Alberta, Canada
  • Views 8
0 Applications

Job Details

  • Experience: Not mandatory
  • Job Vacancies: 1
  • Compensation: $29.60 per hour / 40 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: College certificate or diploma more than 2 years

Job Description

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team player