Employment Information
- Post ID: 953643183
- Open Date: October 2, 2024
- Close Date: December 9, 2024
- Organization: Skycruise Tech
- Sector: Information Technology
- Business Location:Brooks, Alberta, Canada
- Total Views: 203
- Duration: 2 calendar days (3 business days)
- Last Updated: 2 days ago
- Job URL: https://newpeople.ca/jobs/alberta/brooks/953643183/user-support-technician/
Job Details
- Experience: Not mandatory
- Job Vacancies: 1
- Compensation: $29.60 per hour / 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma more than 2 years
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player