Customer Service Clerks Supervisor

Employment Information

  • Post ID: 276574718
  • Open Date: June 28, 2024
  • Close Date: August 8, 2024
  • Organization: SYNERGY ALLIANCE CORPORATION
  • Sector: Sales & Customer Service
  • Business Location:#101 128 2 Ave SE, Calgary, Alberta T2G 5J5
  • Views 2
0 Applications

Job Details

  • Experience: 2 years - 3 years
  • Job Vacancies: 1
  • Compensation: $34.00 per hour / 30 to 40 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: Bachelor's degree

Job Description

Tasks

  • Co-ordinate activities with other work units or departments
  • Supervise staff or team
  • Provide job training and support
  • Propose improvements to methods, systems and procedures
  • Obtain and process information required to provide customer service
  • Manage training and development strategies
  • Maintain records and statistics
  • Enforce policies and procedures
  • Ensure compliance with government regulations
  • Answer clients’ inquiries and provide information
  • Provide advice on information systems strategy, policy, management and service delivery
  • Professionalism in customer service

Work conditions and physical capabilities

  • Fast-paced environment
  • Large workload
  • Work under pressure

Personal suitability

  • Efficient interpersonal skills