Employment Information
- Post ID: 987037103
- Open Date: February 13, 2025
- Close Date: April 14, 2025
- Organization: Riverside Spa
- Sector: Hospitality & Tourism
- Business Location:Calgary, Alberta, Canada
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 4 hours ago
- Job URL: https://newpeople.ca/jobs/alberta/calgary/987037103/guest-service-agent/
Job Details
- Experience: Not mandatory
- Job Vacancies: 1
- Compensation: $17.50 per hour / 16 to 21 hours per week
- Anticipated Start Date: : 2025-03-03
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Financial benefits
- Commission
- Gratuities
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Wellness program