User Support Technician

Employment Information

  • Post ID: 202191363
  • Open Date: June 13, 2024
  • Close Date: August 17, 2024
  • Organization: ERA KITCHENS LTD
  • Sector: Information Technology
  • Business Location:6704 59 Street NW, Edmonton, Alberta T6B 3N6
  • Views 4
0 Applications

Job Details

  • Experience: 7 months - 1 year
  • Job Vacancies: 2
  • Compensation: $28.86 per hour / 40 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected] or by mail
  • Education: College certificate or diploma more than 2 years

Job Description

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software