User Support Technician

Employment Information

  • Post ID: 245841717
  • Open Date: November 6, 2025
  • Close Date: January 8, 2026 (open for 62 days)
  • Organization: Calgary Trail Family Medical Clinic
  • Sector: Information Technology
  • Business Location:Edmonton, Alberta, Canada
  • Total Views: 717
  • Ad Active Duration: 0 calendar days (1 business days)
  • Last Updated: 3 hours ago
  • Job URL: https://newpeople.ca/jobs/alberta/edmonton/245841717/user-support-technician/
0 Applications

Job Details

  • Experience: 1 month - 7 months
  • Job Vacancies: 1
  • Compensation: $36.50 per hour / 35 to 40 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected], by mail
  • Education: College certificate or diploma more than 2 years

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents