Employment Information
- Post ID: 638487846
- Open Date: June 13, 2024
- Close Date: July 27, 2024
- Organization: Lighthouse Hospitality Management Inc.
- Sector: Sales & Customer Service
- Business Location:18004 100 Avenue NW, Edmonton, Alberta T5S 2T6
- Views 2
Job Details
- Experience: Not mandatory
- Job Vacancies: 3
- Compensation: $17.00 per hour / 30 to 44 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service