Employment Information
- Post ID: 710748914
- Open Date: September 12, 2024
- Close Date: November 23, 2024
- Organization: Athabasca Motor Hotel 1972 Ltd.
- Sector: Hospitality & Tourism
- Business Location:510 Patricia Street, Jasper, Alberta T0E 1E0
- Total Views: 221
- Duration: 17 calendar days (12 business days)
- Last Updated: 3 weeks ago
- Job URL: https://newpeople.ca/jobs/alberta/jasper/710748914/clerk-front-desk-hotel/
Job Details
- Experience: Not mandatory
- Job Vacancies: 2
- Compensation: $17.00 per hour / 30 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
Additional information
Transportation/travel information
- Own transportation
- Travel expenses not paid by employer
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
Long term benefits
- Long-term care insurance
- Maternity and parental benefits
Other benefits
- Free parking available
- On-site amenities
- On-site housing options
- Other benefits
- Parking available