Employment Information
- Post ID: 764510044
- Open Date: December 16, 2024
- Close Date: February 24, 2025
- Organization: Global Studios Inc
- Sector: Information Technology
- Business Location:Sherwood Park, Alberta, Canada
- Total Views: 207
- Duration: 5 calendar days (5 business days)
- Last Updated: 6 days ago
- Job URL: https://newpeople.ca/jobs/alberta/sherwood-park/764510044/user-support-technician/
Job Details
- Experience: 1 month - 7 months
- Job Vacancies: 1
- Compensation: $29.50 per hour / 40 to 44 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma under 1 year
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Android
- iOS
- MAC
- JavaOS
- Device drivers
- Internet
- Servers
Area of specialization
- Project management
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Transportation/travel information
- Own transportation
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
Benefits
Health benefits
- Disability benefits
Financial benefits
- Bonus
- Group insurance benefits
Other benefits
- Free parking available
- On-site amenities