Employment Information
- Post ID: 781213715
- Open Date: April 27, 2024
- Close Date: July 3, 2024
- Organization: Wheatland Hotel
- Sector: Hospitality & Tourism
- Business Location:Strathmore, Alberta, Canada
- Views 5
Job Details
- Experience: 1 month - 7 months
- Job Vacancies: 2
- Compensation: $17.50 to $20.00 per hour (To be negotiated) / 35 to 44 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected] or by mail
- Education: High school graduation certificate
Job Description
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure