Employment Information
- Post ID: 644932839
- Open Date: November 5, 2025
- Close Date: December 17, 2025 (open for 41 days)
- Organization: PHI Hotel Group
- Sector: Sales & Customer Service
- Business Location:4716 34 St, Vernon, BC, British Columbia V1T 5Y9
- Total Views: 840
- Ad Active Duration: 1 calendar days (2 business days)
- Last Updated: 1 day ago
- Job URL: https://newpeople.ca/jobs/british-columbia/bc/644932839/front-desk-agent/
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 1
- Compensation: $18.00 per hour / 35 to 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected], by mail
- Education: High school graduation certificate
Job Description
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
Additional information
Personal suitability
- Client focus
- Excellent written communication
- Flexibility
- Organized
- Team player