Employment Information
- Post ID: 657196145
- Open Date: November 19, 2024
- Close Date: February 11, 2025
- Organization: Omni Logic Solutions, Inc
- Sector: Information Technology
- Business Location:8988 FRASERTON CRT, Burnaby, British Columbia V5J 5H8
- Total Views: 202
- Duration: 2 calendar days (3 business days)
- Last Updated: 3 days ago
- Job URL: https://newpeople.ca/jobs/british-columbia/burnaby/657196145/user-support-technician/
Job Details
- Experience: 1 month - 7 months
- Job Vacancies: 2
- Compensation: $31.00 per hour / 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Personal suitability
- Client focus
- Efficient interpersonal skills
- Organized
- Team player