Employment Information
- Post ID: 830599469
- Open Date: March 11, 2025
- Close Date: June 6, 2025
- Organization: LDCELLULAR LTD.
- Sector: Information Technology
- Business Location:Kelowna, British Columbia, Canada
- Total Views: 201
- Duration: 0 calendar days (1 business days)
- Last Updated: 15 hours ago
- Job URL: https://newpeople.ca/jobs/british-columbia/kelowna/830599469/user-support-technician/
Job Details
- Experience: 7 months - 1 year
- Job Vacancies: 2
- Compensation: $36.00 per hour / 35 to 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents