Employment Information
- Post ID: 473098671
- Open Date: September 6, 2024
- Close Date: November 15, 2024
- Organization: D.C.S. TECHNOLOGIES INC.
- Sector: Information Technology
- Business Location:1120 Riverside Ave, Sicamous, British Columbia V0E 2V0
- Total Views: 220
- Duration: 14 calendar days (11 business days)
- Last Updated: 2 weeks ago
- Job URL: https://newpeople.ca/jobs/british-columbia/sicamous/473098671/user-support-technician/
Job Details
- Experience: 1 month - 7 months
- Job Vacancies: 2
- Compensation: $31.00 per hour / 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Operate automatic or other testing equipment to ensure product quality
- Lead and co-ordinate teams of information systems professionals in the development of software and integrated information systems, process control software and other embedded software control systems