Employment Information
- Post ID: 365947508
- Open Date: March 13, 2025
- Close Date: June 4, 2025
- Organization: KVC Industries Corp.
- Sector: Information Technology
- Business Location:Surrey, British Columbia, Canada
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 6 hours ago
- Job URL: https://newpeople.ca/jobs/british-columbia/surrey/365947508/user-support-technician/
Job Details
- Experience: 1 month - 7 months
- Job Vacancies: 1
- Compensation: $31.00 per hour / 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma under 1 year
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Manage incidents
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Organized
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Health care plan