Employment Information
- Post ID: 265419871
- Open Date: November 6, 2024
- Close Date: January 25, 2025
- Organization: NPC/Sandman Hotel Group
- Sector: Information Technology
- Business Location:310 - 1755 West Broadway , Vancouver, British Columbia V6J 4S5
- Total Views: 220
- Duration: 17 calendar days (13 business days)
- Last Updated: 2 weeks ago
- Job URL: https://newpeople.ca/jobs/british-columbia/vancouver/265419871/technical-support-specialist-information-technology-it/
Job Details
- Experience: Not mandatory
- Job Vacancies: 2
- Compensation: $66,950 annually / 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma more than 2 years
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Networking software
- Servers
- Desktop applications
- Database software
- MS Office
- SQL
Additional information
Transportation/travel information
- Public transportation is available
Personal suitability
- Accurate
- Client focus
- Organized
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Other benefits