Employment Information
- Post ID: 724574490
- Open Date: April 9, 2025
- Close Date: June 18, 2025
- Organization: Woodward & Company Lawyers LLP
- Sector: Information Technology
- Business Location:1022 Government Street, Victoria, British Columbia V8W 1X7
- Total Views: 207
- Duration: 4 calendar days (3 business days)
- Last Updated: 5 days ago
- Job URL: https://newpeople.ca/jobs/british-columbia/victoria/724574490/information-technology-it-support-technician/
Job Details
- Experience: 3 years - 5 years
- Job Vacancies: 1
- Compensation: $60,000 to $75,000 annually (To be negotiated) / 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma more than 2 years
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- BMC Remedy
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- File management software
- MS Active Directory
- MS Office
- SharePoint
Area of work experience
- Quality assurance or control
Credentials
Certificates, licences, memberships, and courses
- CompTIA Security+ Certification
- Microsoft Certified Solutions Associate (MCSA)
- Microsoft certified IT professional (MCITP)
- Microsoft certified professional (MCP)
- Microsoft certified solutions associate (MCSA)
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Long term benefits
- Maternity and parental benefits
Other benefits
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Wellness program