Information Technology (It) Support Technician

Employment Information

  • Post ID: 457870581
  • Open Date: June 8, 2025
  • Close Date: July 28, 2025
  • Organization: First Nations Finance Authority
  • Sector: Information Technology
  • Business Location:3500 Carrington Road, Westbank, British Columbia V4T 3C1
  • Total Views: 200
  • Duration: 0 calendar days (0 business days)
  • Last Updated: 10 hours ago
  • Job URL: https://newpeople.ca/jobs/british-columbia/westbank/457870581/information-technology-it-support-technician/
0 Applications

Job Details

  • Experience: 3 years - 5 years
  • Job Vacancies: 1
  • Compensation: $55,000 annually / 37.5 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: College certificate or diploma from 1 to 2 years

Job Description

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service

Supervision

  • No supervision responsibility

Experience and specialization

Computer and technology knowledge

  • Shell script
  • Networking software
  • Networking security
  • Internet
  • MS Active Directory
  • MS Office
  • MS Windows
  • SharePoint

Credentials

Certificates, licences, memberships, and courses 

  • Cisco certified network associate
  • CompTIA Security+ Certification
  • Microsoft Certified Solutions Associate (MCSA)
  • Microsoft Certified Systems Engineer (MCSE)

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available