Customer Service Representative – Insurance

Employment Information

  • Post ID: 409249662
  • Open Date: April 20, 2024
  • Close Date: June 8, 2024
  • Organization: Tribal Wi-Chi-Way-Win Capital Corporation
  • Sector: Insurance & Security
  • Business Location:Winnipeg, Manitoba, Canada
  • Views 7
0 Applications

Job Details

  • Experience: Not mandatory
  • Job Vacancies: 15
  • Compensation: $16.30 to $20.00 per hour (To be negotiated) / 40 hours per week
  • Anticipated Start Date: May 27, 2024
  • Apply by: email to [email protected]
  • Education: High school graduation certificate

Job Description

Tasks

  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Explain procedures, risks and benefits to clients
  • Answer clients’ inquiries and provide information

Security and safety

  • Basic security clearance
  • Bondable
  • Credit check
  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Repetitive tasks

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Dependability

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus
  • Group insurance benefits
  • Life insurance

Other benefits

  • Free parking available
  • On-site amenities
  • Other benefits
  • Subsidised public transportation
  • Team building opportunities