Employment Information
- Post ID: 691832275
- Open Date: November 4, 2024
- Close Date: January 30, 2025
- Organization: Cloudnet Canada
- Sector: Information Technology
- Business Location:Nasonworth, New Brunswick, Canada
- Total Views: 219
- Duration: 16 calendar days (13 business days)
- Last Updated: 2 weeks ago
- Job URL: https://newpeople.ca/jobs/new-brunswick/nasonworth/691832275/user-support-technician/
Job Details
- Experience: Not mandatory
- Job Vacancies: 2
- Compensation: $31.00 per hour / 32 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Additional information
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting