Information Technology (It) Support Technician

Employment Information

  • Post ID: 504292247
  • Open Date: June 13, 2024
  • Close Date: July 23, 2024
  • Organization: Webhorse Technologies
  • Sector: Information Technology
  • Business Location:Inuvik, Northwest Territories, Canada
  • Views 4
0 Applications

Job Details

  • Experience: Not mandatory
  • Job Vacancies: 1
  • Compensation: $30.00 to $40.00 per hour (To be negotiated) / 120 to 160 hours per month
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: College certificate or diploma from 1 to 2 years

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Supervision

  • No supervision responsibility

Credentials

Certificates, licences, memberships, and courses 

  • Network+ Certification

Benefits

Financial benefits

  • Bonus
  • Stocks/shares

Other benefits

  • Learning/training paid by employer
  • On-site housing options
  • Team building opportunities
  • Variable or compressed work week