Information Technology (It) Support Technician

Employment Information

  • Post ID: 389558681
  • Open Date: September 1, 2025
  • Close Date: November 8, 2025 (open for 67 days)
  • Organization: Waterfront Computers
  • Sector: Information Technology
  • Business Location:Sydney, Nova Scotia, Canada
  • Total Views: 682
  • Ad Active Duration: 0 calendar days (1 business days)
  • Last Updated: 5 hours ago
  • Job URL: https://newpeople.ca/jobs/nova-scotia/sydney/389558681/information-technology-it-support-technician/
0 Applications

Job Details

  • Experience: 5 years or more
  • Job Vacancies: 1
  • Compensation: $25.00 to $31.00 per hour (To be negotiated) / 30 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: College certificate or diploma from 1 to 2 years

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Supervision

  • 1 to 2 people

Experience and specialization

Computer and technology knowledge

  • MAC
  • Linux
  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • Multimedia software
  • Word processing software
  • Mail server software
  • Communication software
  • Image editing software
  • HTML editing software
  • Website creation and management software
  • Web service design
  • Desktop publishing software
  • Database software
  • Mac OS
  • Python
  • Quick Books
  • MS Active Directory
  • JavaScript
  • MS Office
  • MS Windows
  • SQL
  • SharePoint
  • Spreadsheet
  • TCP/IP
  • Wireless networks
  • PHP
  • WordPress

Area of specialization

  • Project management
  • E-commerce

Credentials

Certificates, licences, memberships, and courses 

  • CompTIA Security+ Certification
  • Network+ Certification
  • A+ Certification

Benefits

Financial benefits

  • Gasoline paid
  • Mileage paid

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Transportation provided by employer
  • Parking available