Employment Information
- Post ID: 574732748
- Open Date: September 6, 2024
- Close Date: November 24, 2024
- Organization: Tejas Solutions
- Sector: Information Technology
- Business Location:241 Clarence Street, Brampton, Ontario L6W 4P2
- Total Views: 219
- Duration: 14 calendar days (11 business days)
- Last Updated: 2 weeks ago
- Job URL: https://newpeople.ca/jobs/ontario/brampton/574732748/user-support-technician/
Job Details
- Experience: 7 months - 1 year
- Job Vacancies: 1
- Compensation: $28.85 per hour / 30 to 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma more than 2 years
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
Personal suitability
- Excellent oral communication
- Ability to multitask