Employment Information
- Post ID: 957835537
- Open Date: November 3, 2025
- Close Date: January 30, 2026 (open for 87 days)
- Organization: RV Design & Consultancy Ltd.
- Sector: Information Technology
- Business Location:Concord, Ontario, Canada
- Total Views: 537
- Ad Active Duration: 0 calendar days (1 business days)
- Last Updated: 7 hours ago
- Job URL: https://newpeople.ca/jobs/ontario/concord/957835537/user-support-technician/
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 1
- Compensation: $30.00 per hour / 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- 3D graphic software
- Web service design
- Software development
- Computer-aided design (CAD)
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Sitting
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Ability to multitask
- Time management
- Honesty
- Integrity
Benefits
Financial benefits
- Bonus
Other benefits
- Parking available
- Wellness program