Employment Information
- Post ID: 423345340
- Open Date: September 17, 2024
- Close Date: November 2, 2024
- Organization: Colonial Hotel in Grand Bend
- Sector: Hospitality & Tourism
- Business Location:Grand Bend, Ontario, Canada
- Total Views: 203
- Duration: 2 calendar days (3 business days)
- Last Updated: 2 days ago
- Job URL: https://newpeople.ca/jobs/ontario/grand-bend/423345340/front-desk-hotel-clerk/
Job Details
- Experience: Not mandatory
- Job Vacancies: 2
- Compensation: $16.55 to $20.00 per hour (To be negotiated) / 35 to 44 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Spreadsheet
- Internet
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness