Software Technical Support Analyst

Employment Information

  • Post ID: 826207529
  • Open Date: June 11, 2024
  • Close Date: August 31, 2024
  • Organization: B8 TRANSPORT LTD.
  • Sector: Information Technology
  • Business Location:Innisfil, Ontario, Canada
  • Views 5
0 Applications

Job Details

  • Experience: 1 month - 7 months
  • Job Vacancies: 1
  • Compensation: $36.50 per hour / 30 to 35 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: College certificate or diploma from 1 to 2 years

Job Description

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Troubleshoot and resolve technical problems