Employment Information
- Post ID: 260392339
- Open Date: February 12, 2025
- Close Date: April 18, 2025
- Organization: Clublink
- Sector: Hospitality & Tourism
- Business Location:MacTier, Ontario, Canada
- Total Views: 209
- Duration: 6 calendar days (5 business days)
- Last Updated: 6 days ago
- Job URL: https://newpeople.ca/jobs/ontario/mactier/260392339/guest-service-agent/
Job Details
- Experience: Not mandatory
- Job Vacancies: 5
- Compensation: $17.20 per hour / 30 to 44 hours per week
- Anticipated Start Date: : 2025-04-01
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Judgement
- Organized
- Reliability
- Team player
Benefits
Other benefits
- On-site housing options
- Other benefits